77acm Terms and Conditions
This document sets out all legal terms governing use of the 77acm platform. Please read it in full before opening an account.
Introduction and Applicability
These terms and conditions (hereinafter referred to as "Terms") govern the use of the 77acm platform and all its services. These Terms form a binding legal agreement between 77acm and the registered members of the platform.
77acm is an online gaming platform that provides cricket betting, slots, fishing games, and live casino services. By using the platform, you confirm that you have read, understood, and agreed to these Terms in full.
If you disagree with any part of these Terms, please refrain from using the 77acm platform. 77acm reserves the right to amend these Terms, and any changes will take effect immediately upon publication.
Account Registration and Eligibility
2.1 Registration Terms
The following conditions must be met to register an account on the 77acm platform:
- You must be at least 21 years of age.
- You must provide genuine and accurate information on the registration form.
- Each individual may create only one account.
- Creating multiple accounts from the same household or the same IP address is prohibited.
- It is your responsibility to keep your account credentials confidential.
- If information provided at registration is found to be false or misleading, 77acm reserves the right to cancel the account.
2.2 Identity Verification (KYC)
77acm conducts an account verification process to ensure security. When requested, you may be required to submit a copy of one of the following identity documents:
- National ID Card (NID) or Passport.
- Birth Registration Certificate (for proof of age).
- Proof of mobile banking account ownership.
Withdrawals may be on hold until verification is complete. 77acm will aim to complete the verification process within a reasonable timeframe.
Financial Transactions and Payment Policy
3.1 Deposit Policy
bKash, Nagad, Rocket, and bank transfer can be used to make deposits on the 77acm platform. Important terms regarding deposits:
- Minimum deposit amount: ৳300 (per method).
- Deposits must be made from your own account only — using funds from a third party is prohibited.
- Deposits are generally credited to the account instantly.
- If there is a delay in deposit processing for any reason, please contact us via live chat.
- 77acm reserves the right to freeze an account if there is suspicion of money laundering or use of funds for illegal activities.
3.2 Withdrawal Policy
The following terms apply to the withdrawal process:
- Minimum withdrawal amount: ৳1,000.
- The withdrawal method used must match the deposit method.
- Withdrawal processing generally takes between 15 minutes and 2 hours.
- All bonus wagering requirements must be met before submitting a withdrawal request.
- Withdrawals may be delayed if the verification process is not complete.
- Additional verification may be required for unusual or suspicious withdrawal requests.
Bonus and Promotions Policy
4.1 Welcome Bonus
Members making their first deposit at 77acm will receive a 120% welcome bonus of up to ৳10,000. Terms for this bonus:
- The first deposit must be a minimum of ৳300 to qualify for the bonus.
- Before withdrawing the bonus, the total wagering amount must be 15 times the sum of the deposit and bonus.
- Only bets placed on specified games count towards the wagering requirement.
- The welcome bonus applies only once per account.
- Bonuses are awarded only against valid deposits.
4.2 VIP Program
The 77acm VIP program has three tiers. Members can move up to higher tiers through regular play:
- Bronze: Weekly cashback of up to 0.5%.
- Silver: Weekly cashback of up to 1.0%.
- Gold: Weekly cashback of up to 1.5%.
Your VIP tier is determined by your overall activity on the platform. Cashback is processed every Monday according to Bangladesh Standard Time (BST, UTC+6).
4.3 General Bonus Terms
- Bonuses cannot be transferred to another member.
- Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirements are met.
- 77acm reserves the right to cancel an account in cases of bonus abuse.
- 77acm may modify or cancel bonus offers at any time.
Fair Play Policy and Prohibited Activities
5.1 Fair Play Commitment
77acm is committed to providing a fair and transparent gaming environment for all members. Our games are secure and operated in line with fair play principles. All game outcomes are determined through neutral algorithms.
5.2 Prohibited Activities
The following activities are strictly prohibited on the 77acm platform:
- Using two or more accounts to take advantage of bonuses.
- Any attempt to hack or manipulate the game or betting system.
- Illegal financial transactions or money laundering.
- Unauthorized access to another member's account.
- Exploiting technical vulnerabilities of the platform to gain an unfair advantage.
- Using automated betting software (bots).
- Playing using a third party's funds or account.
Any of the above prohibited activities will result in permanent account closure and forfeiture of any remaining account balance.
Intellectual Property and User Conduct
6.1 Intellectual Property
All content on the 77acm platform — logos, images, text, graphics, software, and design — is protected under 77acm's intellectual property rights. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.
6.2 Acceptable Conduct Policy
All members must adhere to the following conduct policy while using the platform:
- Members must treat other members and staff with respect.
- Abusive language must not be used in live chat or any form of communication.
- Sending spam or promotional messages through the platform is prohibited.
- Deceiving or threatening other members is prohibited.
Responsible Gaming Policy
77acm believes in responsible gaming. We are committed to ensuring the protection of our members. Gaming is a form of entertainment — it should never be viewed as a source of income.
- You can set deposit limits for yourself — contact us via live chat for assistance.
- You can temporarily or permanently close your account using the Self-Exclusion feature.
- If you notice signs of gaming addiction, contact us immediately.
- It is the responsibility of parents and guardians to protect minors from gaming.
For more information about responsible gaming, please visit our Responsible Gaming page.
Privacy and Data Protection
77acm gives the highest priority to protecting your personal information. We use SSL encryption technology to keep all your data and financial transactions secure.
- Your personal information will be used solely for the purpose of providing services.
- Your information will not be shared with third parties except where required by law.
- You have the right to request to view, correct, or delete your information.
- Details about our cookie policy are outlined on the privacy policy page.
For more information about data protection, please visit our Privacy Policy page.
Account Cancellation and Service Suspension
9.1 Account Closure by Member
Any member may request to close their account at any time. To do so, contact us via 24/7 live chat or by email at [email protected]. Any remaining balance may be withdrawn before the account is closed, subject to all applicable terms being met.
9.2 Account Suspension or Cancellation by 77acm
77acm reserves the right to suspend or cancel an account in the following circumstances:
- Any violation of these Terms.
- Registration using false information.
- Fraudulent or deceptive activity.
- Direction from a legal authority.
- Long-term inactive accounts (no activity for more than 12 months).
Limitation of Liability
77acm accepts no liability for the following:
- Temporary service interruptions due to technical issues or server outages.
- Losses caused by your internet connection being disrupted.
- Losses caused by third-party technical failures.
- Losses resulting from sharing your account credentials with others.
- Financial losses resulting from losing bets.
Gaming is inherently risky. Only spend what you can afford to lose without it affecting your financial wellbeing.
Dispute Resolution Process
If you have a dispute or complaint, please follow the steps below:
- Step 1: Contact our customer service team via 24/7 live chat.
- Step 2: If your issue is not resolved, send a detailed email to [email protected].
- Step 3: The 77acm support team will review your complaint and try to provide a resolution within a reasonable time.
Decisions made by 77acm regarding game results will be considered final, unless there is evidence of a technical error.
Terms & Conditions Changes & Contact
12.1 Right to Modify Terms & Conditions
77acm reserves the right to modify these terms and conditions at any time. Continued use of the platform after changes are published will be considered your acceptance of the updated terms. We encourage you to visit this page regularly.
12.2 Contact
If you have any questions or comments about these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.